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FAQ

 / FAQ
What is your service area?

We provide service to the following neighborhoods: West Loop, West Town, Bucktown, Wicker Park, Humboldt Park, & Logan Square.

Are you insured?

Yes. We are bonded, insured, and licensed in the City of Chicago.

Are your walkers employees?

Yes. Our walkers are employees, not independent contractors. We take pride in our extensive hiring and training process, in addition to being compliant with all city, state, and federal labor laws. We are an equal opportunity employer. We value diversity and equality.

Will only my dog(s) be walked?

Yes. We walk only one household at a time. Consistent, personal attention is key to providing quality service.

Do you require a minimum?

No. We do not require a minimum number of walks per week.

What is the cancelation policy?

We are extremely flexible. We would appreciate 24-hr notice, but as long as we receive cancelations by 9:00 AM (day of), there will be no charge or fee. Clients are able to cancel through the client portal or through email as well.

Will my dog ever be off-leash?

No. Your dog will never be off-leash. Safety is always our number one priority.

Caring, reliable dog walking and pet care services for the West Loop since 2011. We understand pets because we’re pet parents too.